Duration 5 days 

Course description 

learning how to deliver audit reports which are positive, clear and focused, written in simple language and get straight to the point is key. This course will enable you to return with proven techniques that enable your reports to impress the reader. 

The training course is additionally designed to enable participants to develop the key skills of a modern auditor – communication, teamwork, negotiation, planning and time management – not limited to these few examples. 

You will also be introduced to the new communication ideas in the Internal Audit (IA) profession and how to apply them. 

Who should attend 

  • Heads of Audit 

  • Audit managers 

  • Senior auditors and lead auditors 

  • Less experienced auditors 

  • Quality auditors 

  • Other assurance professionals such as those in Compliance and QA functions who are wanting to improve their reports 

What you will learn 

  • Tips for writing better Executive summaries 

  • Ways to draft a report with impact 

  • Ideas to improve the review process after the report has been drafted 

  • Ways to simplify and focus the main report 

  • The key characteristics of effective communication 

  • Ways to improve your negotiation and listening skills 

Course objectives 

Enable the participant to: 

  • Simplify their reports and enhance their readability 

  • Significantly enhance the impact of their reports 

  • Make their reports easier to write, easier to review and easier for management to implement 

  • Improve the acceptance and implementation of their recommendations 

  • Use all interpersonal skills more efficiently 

  • Manage time more effectively 

Duration 5 days 

Course Description 

a training course that is designed to enable an evaluation of the internal audit activity's conformance, an evaluation of whether internal auditors apply the Code of Ethics. The program also assesses the efficiency and effectiveness of the internal audit activity and identifies opportunities for improvement. 

This highly interactive training course ensures providence of the best practices of International Standards for the Professional Practice of Internal Auditing. It provides you with the skills and knowledge to demonstrate this conformance to your stakeholders, as well as to improve an enhanced program that includes ongoing monitoring of performance, periodic internal assessments and external assessments. 

These skills will be developed through group exercises, case studies and other activities relevant to your organization. 

Who should attend 

  • Auditors / Auditing Managers 

  • Accounting Executives / Managers 

  • Financial Reporting Managers 

  • Regulatory Compliance Officers 

  • Commercial Analysts 

What you will learn 

  • The international Standards that make up the International Professional Practices Framework 

  • The building of an effective Quality Assurance and Improvement Program 

  • The best practices guidance in the consultancy role of internal audit 

  • The external assessment requirement that an internal audit activity must have conducted 

  • Knowledge and Skills Development to ensure tangible benefits for your organization 

Course objectives 

  • Provide an overview regarding standards which require quality assurance focus 

  • Identify how to establish a Quality Assurance and Improvement Program 

  • Enhance use of ‘Conformance with International Standards for the Professional Practice of Internal Auditing’ 

  • Provide guidance on using the Manual programs to conduct a self-assessment with independent external validation 

  • Determine the efficiency of your internal audit function 

  • Identify and practice facilitation skills and issues in your own environment 

Duration 5 days 

Course Description

This training course is expertly designed in a way to enable full recognition and assimilation of the main International Professional Practices Framework, tools and processes of Internal Audit function. It aims at educating and coaching the fundamental components of Internal Audit occupation from all aspects and its know-how.

This training course will give you up-to-date perceptions into the domain of not only internal auditing but also risk management, corporate governance and interrelated activities in any industry.

Accordingly, it will cover Corporate Governance, Enterprise Risk Management, Risk-based Auditing Approach and Risk-based Compliance function to fully understand the whole process and learn how to achieve full cooperation among these governance functions and improve the Corporate Governance process and harmony within the organization.

Who should attend

· Audit managers

· Risk Managers

· Compliance Officers

· Operational risk managers

· Internal Control Middle level management

· Managers and Officers involved in the process of Governance Departments

· CFO’s

What you will learn

· Governance; What is it about? Benefits, Obstacles and Key Principles of Good Governance

· Internal Audit New Approach “Risk-based Audit” as well as Compliance New Approach “Risk-based Compliance”

· Understanding organizational risks, risk appetite and risk tolerance and how to incorporate this into internal audit planning and to embed Risk Management into the Internal Audit Culture

· Managing the relationship among Internal auditing, Risk Management & Compliance functions

· Improving alignment of Internal Audit to mission, vision and values of the organization

Course objectives

Being able to:

· Comprehend and foster their audit skills and knowledge, assimilating the fundamentals of the audit role so they can carry out their audit assignments and report it in a highly professional manner

· Learn how to assess the Governance aspects of the control environment in each audit assignment

· Learn how to develop skills and knowledge in relation to the advanced risk-based internal auditing to effectively carry out the audit duties proficiently and report it in a highly professional style to management

· Improve performance and accountability in the internal audit function as well as acquire more knowledge on neighbor control departments such as Compliance

· Understand fundamental concepts of Governance and how to implement it practically to reduce the financial risk while achieving the organization’s goals


Duration 5 days 

Course description

This training course on contracts management highlights the importance of Service Level Agreements (SLA) to meet the needs of companies that are dependent on long-term partnership arrangements with external suppliers of services in achieving strategic goals. Those managing such corporate relationships need to know how such a partnership will function and be able to deal with any problems.

The Service Level Agreement establishes the measurement methodology that should drive the quality-of-service performance created as a legal contract between supplier and customer, or as a formal agreement between one internal supplier departments that provides corporate services to 

its internal client. It is imperative that everyone engaged in service provision understands the issues and processes involved in a service contract scenario

Who should attend

· Service Delivery professionals/Quality Assurance professionals Contract Administrators, Contract Professionals and Project Coordinators

· IT Professionals

· Those involved in the planning, evaluation, preparation and management of tenders and awards for service contracts or internally-supplied corporate services

What you will learn

· The benefits of using service level agreements

· How the different levels of SLAs operate

· What is involved in planning, writing and managing service level agreements

· Different SLA contracting structures and their applications

· SLA strengths and weaknesses, dealing with internal and external contractors

Course Objectives

· Planning & drafting a range of service level agreements & construct & control contract negotiations & disputes

· Articulating how quality SLAs should be included within the Procurement processes

· Negotiating service level agreements with internal and external suppliers

· Documenting appropriate quality outcomes from service contracts

· Evaluating the likely results from alternative service performance frameworks


Duration: 5 days 

Course Description 

Most Internal Audit functions would say that their functions have adopted a risk-based approach,  but very few have fully embedded this process and added measurable value.

It is important to learn how to take your Audit approach to the next level by way of developing a  strategic audit plan that will clearly identify what to audit (and how often) and also deliver fully  integrated risk-based audit assignments. In this way the level of assurance you provide can be  significantly enhanced 

Who should attend 

Anyone that needs to fully understand the risk-based audit approach – or to take their existing  approach to the next level 

What you will learn 

• A world-renowned strategic audit planning tool to enable audit priorities to be set with  confidence, and is simple to explain to senior management 

• How to identify over-managed risks during the audit process 

• Techniques to develop an integrated process whereby audit programmes can be linked  directly with the risk registers 

• How to ensure that your audit plan is fully coordinated with the other assurance providers  in your business 

• A step-by-step guide to completing a risk-based audit 

• How to challenge management’s evaluation of the risks 

Course objectives 

Being able to: 

• Deliver financially measurable value from the risk-based audit process • Audit major areas of risk in your business with confidence 

• Challenge the risk process (by ensuring that inherent, residual and target risk is identified  for each event) 

• Evaluate business risk appetite and ensure this is effectively managed 

• Plan risk-based assignments efficiently and effectively