Course Length: 1 day per unit for 6 units
Description
The programme of training has been divided into a foundation introduction to advocacy and dialogue, followed by 18 units, grouped in six modules, and an additional single-unit module on research methods. A full list is available on request. These are designed to cover all the aspects of training and personal development that may be required by people employed as policy managers or by people from both public and private sectors with an interest to work in the field of public policy and policy advocacy. Each unit (except research methods) is intended to require one day. There are two modules (six units) which cover all aspects of public relations and communications.
Who Should Attend
· Policy managers
· People from both public and private sectors with an interest to work in the field of public policy and policy advocacy.
· Guest speakers could be invited if appropriate.
Outline
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Modules & units |
Objective |
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Module 3: Communications |
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Communications & public relations |
To raise awareness of the power of and introduce effective communication and public relations. This unit will provide a firm foundation for the other units in module 3 and all the units in module 4. |
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Media relations & use of social media |
To explore when, and when not, and how to use the media, including the setting of objectives for a media campaign and techniques to measure the effectiveness of a media campaign. This unit will also introduce social media and how it can be used effectively. |
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Interview skills |
To learn a range of techniques to be employed when being interviewed by journalists |
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Module 4: Written communications |
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Branding & house styles |
To offer suggestions to ensure that BMOs adopt and maintain a brand so that all documents consistently adhere to a house style. This will cover, inter alia, formatting, fonts, etc. |
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Writing press releases |
To understand the key requirements in preparing a press release and to practice doing so on a range of issues. |
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Preparing written documents |
To explore the requirements of written documents, so that the reader is led logically and persuasively through a document. |
Course Delivery
The training facilitator will combine lecture, group discussions, case studies and exercises to impart knowledge and develop skills. Units are designed to ensure high levels of active participation. The units are all supported with a range of materials.
Tutors’ notes (which includes the curriculum, case studies and exercises), participants’ handbooks (which is the key take away for participants to remind them what was covered during the day), and PowerPoint presentations
Duration: 3 days
Description
The purpose of the training is to initiate a process of rapid improvement, by means of equipping work teams and leaders in the business with the requisite skills to help drive down waste and variation in the business to achieve better quality, delivery and unit costs. This will help the organization to achieve its goals and stay ahead of the competition in a sustainable manner.
Why you need to Attend
Operational Excellence and Operational Managers are increasingly getting concerned about how to attain and maintain a competitive advantage at a time when new competitors are popping up and customers are increasingly demanding for better quality and faster performance.
Operational Excellence (OPEX) enterprise-wide transformation supports the drive for sustainable profitability and growth within your organisation by adopting a holistic approach to improvement.
Operational Excellence is the execution of the business strategy more consistently and reliably than the competition, with lower operational risk, lower operating costs, and increased revenues relative to its competitor. It is needed more than ever in today’s technology-driven rapidly changing business models, which require organizations to undergo an end-to-end business transformation. Operational Excellence can also be viewed as execution excellence.
Some of the key process methodologies used are Lean Thinking, Six Sigma, Hoshin Planning, Balanced Scorecard etc.
However, the focus of Operational Excellence goes beyond the traditional continuous improvement methods to a long-term change in organizational culture. Companies in pursuit of Operational Excellence do two things significantly different than other companies: they manage their business and operational processes systematically and invest in developing the right culture. Operational Excellence manifests itself through integrated performance across revenue, cost, and risk. It focuses on meeting customer expectation through continuous improvement of operational processes and Culture of the organization. The goal is to develop one single, integrated enterprise level management system with the ideal flow. The second component, a culture of Operational Discipline, is commonly described as doing the right thing, the right way, every time. This culture is built upon guiding principles of integrity, questioning attitude, always problem-solving, daily continuous improvement mindset, level of knowledge, teamwork, and process driven mindset. Many improvement initiatives fail due to a fragmented approach to the alignment and execution of practitioner activities... This AAEMI Operational Excellence training seminar will equip attendees with the knowledge, skills and behavioral competencies required to support an Operational Excellence programme and contribute significantly to the bottom line of your organisation, reducing variation, defects, cycle times, lead times, waste and costs within your operations Who Should Attend Operational Excellence training is appropriate for everyone in the organisation but may be of special interest to anyone charged with driving the improvement of operating performance. What you will learn Problem or opportunity identification and prioritization. All organizations face a myriad of problems at any one time. The resources, such as time and money, required to resolve these problems greatly outweigh those available. The key to productive problem solving lies in identifying those few problems that will have the highest impact on the company goals and are within reach. Current state analysis: For any problem or opportunity selected leads need the ability to analyse relevant data and business processes and determine the capability of the process to meet the needs of the customers. This should then be represented using appropriate performance indicators that are related to the organization goals. Goal setting. Goals are the starting point of all achievement. “Success” means “The achievement of a goal”. Therefore, clarity of purpose, Goal focus, is a very important quality of the leader. It means the ability to set a SMART (Specific, Measurable, Achievable, Relevant and Time bound) goal and to guide efforts and act as a measure of success for any initiative or project. Root cause problem solving: Many organizations lose a lot of time and money implementing solutions to problems that are not adequately understood. This not only wastes limited resources but also discourages further problem solving. Root cause analysis helps organizations create a deep understanding of any problem to be able to develop viable solutions. This further deepens the learning and thinking within the organization to better understand the effect that various actions and behaviors have on their organization. Facilitation -Guiding dialogue and consensus: Many unimplemented ideas sit in the minds of employees in the business and very few get expressed and much fewer get implemented if at all. Organizations cannot develop and prosper if they cannot harness the ideas that are in the minds of their employees. At the same time not all ideas should be implemented as some may not be feasible at all. The problems solving process employed by the company needs to develop the capability to focus, collect and filter through employee ideas and combine the best ideas to develop optimal solutions. Other benefits arising from this include providing a creative expression channel for employees that cements their engagement and commitment to the organization. Planning and delegation. Rational, logical planning skills. The ability to analyse facts and formulate detailed, written plans of action that will achieve the goal, in the most efficient manner possible. As opposed to failing to plan and making up actions as you go along, with no plan. Planning, preparation and prioritisation is the success formula. Manage change. The ability to manage change in a professional and objective manner and to nip any resistance problems in the bud. Rational change leaders can create a climate for change, inspire change and sustain change to achieve their project goals. Verify results and follow-up: Many projects fail to deliver the goals promised in their business cases. Little or no follow-up and corrective actions are undertaken. Effective leaders need to conduct appropriate follow-up and, on any changes, implemented and verify whether the goals promised at the beginning are being achieved or not. Appropriate corrective actions should be instituted if required and any successful change should be embedded in the management systems used in the company including SOPs, control charts and trainings.
Duration: 5 days
Course Description
This a new methodology for learning from major disasters and driving change in industry safety. It explores the root cause of disasters and various preventive measures. It also links theory with practice in regard to risk, safety and reliability analysis. It uses analytical techniques originating from reliability analysis of equipment failures, multiple criteria decisions making and artificial intelligence domains.
The case studies of major failures and disasters are intended to be from different industries such as oil and gas, nuclear power generation, aviation, marine, and process industries. It focuses on a number of well-known case studies including: The Titanic, the BP Texas City Incident, the Chernobyl Disaster, the NASA Space Shuttle Columbia Accident, the Bhopal Disaster, the Fukushima Nuclear Power Plant Disaster, and the Concorde Accident. This includes many examples for modeling and decision analysis.
Who should attend
Operations & Process Professionals
Reliability & Safety Professionals
Other professionals involved in process improvement
Maintenance Engineers
Senior Managers and Supervisors
What you will learn
Different approaches for learning from failures
Aspects of risk management and risk assessment
An interdisciplinary approach, combining risk analysis, reliability engineering, decision analysis and management science
Socio technical aspects of risk and disasters
Modeling and multiple criteria decision analysis
Course objectives
Understanding of safety, risk and continuity of operations
Development of people management skills
Mastering techniques that can enhance plant reliability
How to conduct benchmarking and quality systems auditing
Applying decision analysis approaches
Duration 5 days
Course description
An Asset Integrity Management (AIM) program provides a backbone and incorporates design, maintenance, inspection, process, operations and management concepts, making optimal return on investments.
This highly enlightening training course initiates with the concept of Asset Management (AM) in the offshore and onshore industry (ISO 55000). It then focuses on the concept of AIM (i.e., design, technical and operation integrity) in the safeguarding of operational system. The approaches to reliability centered maintenance (RCM), failure mode effect and criticality analysis (FMECA), risk-based maintenance (RBI), inspection of static process equipment, maintenance planning of rotating equipment, mitigate the challenges due to human factor, effective project management strategies, etc. are delivered.
Course objectives
Manage assets in petroleum industry in sustainable and safe manner
Assess & control Asset Integrity of operational assets in production & process systems
Perform integrity management on topside and sub-sea systems
Realize overall asset process in a system engineering perspective
Use of adaptive technologies and techniques in engineering projects
Who should attend
Technical Safety personnel
Engineers involved in maintenance and modification projects
Inspection and maintenance analysis and planning personnel
Project managers and project engineers
Technical discipline responsible personnel
Duration 5 days
Course description
This will be an exciting course that equips you with all the necessary knowledge to enter the world of valves and actuators. The workshop is highly will be interactive, and is suitable for all delegates, regardless of their background. Whether you are part of the team purchasing the valves, or a key member involved in implementing maintenance activities, or a process control specialist, this is the one course that you should not fail to attend. Its main focus will be on Valves, actuators, associated equipment, process control using valves – this and so much more.
The training course focuses on applications and examples deemed to be relevant to your industry and is cognizant of your working environment. At least 50% of the workshop is devoted to practical exercises and discussions, to keep attention spans at optimal levels.
Who should attend
Any delegate interested in valve knowledge whether experienced or not.
Instrumentation, electrical, mechanical, process and maintenance engineers, specialists and staff
Management
Design teams
Budgeting and financial staff
Team leaders, supervisors and foremen
What you will learn
Essentials of control valves
Actuators and associated valve equipment
Theoretical and practical sizing aspects
Selection, installation and maintenance essentials
Tuning and optimizing a process using control valves
Course objectives
Comprehend valve operation
Understand and appreciate assorted common valve types
Size and select the correct valve set (including actuators), suited to each specific application
Choose suitable positioners, based on prevailing conditions
Use multiple techniques to tune a valve-controlled process
Duration 5 days
Course description
Maintenance Management Best Practices are critical for every successful individual and company. This thorough training course has been designed to benefit both qualified new professionals as well as experienced professionals who might need to refresh their skills. It covers all the fundamentals of Maintenance Management that a duly qualified professional would be expected to carry out during his duty starting with the first steps and building up in a stair case fashion to a fully functional maintenance organization.
Who can attend
It is highly recommended that all Maintenance, Reliability, Engineering and technical support staff including leadership and management attend.
Course objectives
To provide a step-by-step guide to maintenance management best practice starting with foundations and building up to best practice that will deliver maximum business benefits.
To instruct Maintenance Management optimization best practice techniques
To provide opportunities to discuss the application of these best practices
Provide an opportunity to learn these concepts through practical exercises
Duration 5 days
Course description
This is a training course that presents the best practices from High Reliability Organizations (HROs) with respect to both excellence and safety. High Reliability Organization is a term that refers to industries such as oil and gas, process, nuclear and aviation, where they possess a high degree of reliability despite their hazardous environment. It shows how organizations can learn from failures and near misses, as well as from other industries. Operational excellence will cover aspects of safety, risk, reliability, and quality management. This will include best practice at both strategic and operational levels, as well as in specific areas that relate to management skills, reliability and decision analysis, bench marking, and information systems. This training course is designed to be highly interactive and applied, where theory is put into solid practice.
Who can attend
Operations Professionals
Process Professionals
Reliability & Maintenance Professionals
Safety Professionals
Other professionals involved in process improvement
What you will learn
Understanding of safety, risk and continuity of operations
Development of people management skills
Mastering techniques that can enhance plant reliability
How to conduct benchmarking and quality systems auditing
Applying decision analysis approaches
Course objectives
Explain the benefits of acquiring best practices from HROs
Show how activities play a part in helping their organization perform at a higher level
Determine methods for generating and implementing effective performance metrics
Use a process improvement methodology back at work
Analyze critically the methodologies employed in the organization & implement improvements