Course info

This course is aimed at individuals wanting to gain an insight into the wide-ranging aspects of telecommunication business and technologies, as well as how telecommunications are evolving to meet the challenges presented by digital transformation. It will also benefit telecommunication professionals who want to develop key business skills to improve their effectiveness within the organization.

Business performance involves processes of setting corporate goals, monitoring the methods used to achieve those goals, and then creating ways for managers to more effectively achieve those goals. By collecting and analyzing data, a company can determine what effects managerial changes had on performance and then alter those changes to help create a more effective process. The course, further, aims to give participants the skills to effectively communicate and deliver their messages, both digitally and in person and impact them with skills they will need to function in what is a growing telecommunications sector.

Who should Attend

·         Managers in the telecommunication sector

·         Heads of technical functions

·         Employees wishing to gain experience in digital telecommunications

·         Employees who need to develop knowledge in digital telecommunication

·         All individuals from the telecommunication sector who are in dire need for success in driving digital communication in their organizations

What you will learn Professional level

·         Broad understanding of digital telecommunications

·         Gain project management skills and techniques

·         Widen knowledge of customer centric strategies and implementation options

·         Implement effective strategic change throughout your projects

·         Develop key leadership and management skills to progress your career

Organizational level

·         Driving effective digital transformation throughout your organisation

·         Gain insights into new and emerging technologies and business solutions

·         Encourage new styles of leadership and change management

·         Discover potential revenue streams for your organisation

·         Encourage strategic decision making across your organisation

Course Outline PHASE 1

·         Telecommunication Business Environment

·         Effective Commercial Performance in Digital Telecommunication